De verlegen Katie werkt voor de lokale krant. De schrijver die verantwoordelijk is voor de columns gaat met pensioen. Katie krijgt de opdracht het werk over te nemen en is verheugt dat zij mensen mag helpen. Op een dag krijgt ze een brief van een weduwnaar die de dood van zijn vrouw niet kan werken. Katie en de man houden contact met elkaar en worden verliefd.
Nee, helaas is Dear Viola nog niet beschikbaar op Netflix in Nederland.
| Directing | Laurie Lynd | Director |
| Production | Margaret O'Brien | Producer |
| Production | Betty Orr | Producer |
| Camera | Russ Goozee | Director of Photography |
| Art | Maggy Monceaux | Property Master |
| Editing | Charlotte Disher | Editor |
| Art | Brian Verhoog | Production Design |
| Art | Glen Charles Landry | Art Direction |
| Art | Julian Peters | Set Decoration |
| Costume & Make-Up | Raquel Atienza | Key Makeup Artist |
| Costume & Make-Up | Raquel Atienza | Key Hair Stylist |
| Directing | Alan Goluboff | First Assistant Director |
| Sound | Steven Ejbick | Sound Effects Editor |
| Sound | Alexis Eskandari | Sound Effects Editor |
| Sound | Pino Halili | Supervising Sound Editor |
| Sound | Gregory Moneta | Boom Operator |
| Lighting | Nelson Rogers | Gaffer |
| Lighting | Aaron Wilcox | Best Boy Electric |
| Camera | Jonathan Yapp | Key Grip |
| Costume & Make-Up | Kristin Lapensee | Costume Supervisor |
| Production | Craig Gradwell | Location Manager |
| Directing | Brad Wetherly | Script Supervisor |
| Production | Max Wolfond | Production Coordinator |
| Lighting | Jim Neill | Electrician |
| Production | Larissa Mair | Casting Director |
| Production | Shana Landsburg | Casting |
| Sound | Justin Rutledge | Original Music Composer |
| Sound | Steve O'Connor | Original Music Composer |
| Costume & Make-Up | Dawn Thompson | Costume Designer |
| Production | Lee Rose | Executive Producer |
| Production | Kathleen McGhee-Anderson | Executive Producer |
| Production | Kellie Martin | Executive Producer |
| Production | Ira Pincus | Executive Producer |
| Production | John Morayniss | Executive Producer |
| Writing | Lee Rose | Teleplay |
| Writing | Kathleen McGhee-Anderson | Teleplay |
| Production | Jonathan Schwartz | Supervising Producer |
| Production | Ashley Torgis | Production Manager |
| Directing | Aric Dupere | Second Assistant Director |
| Camera | Russ Goozee | "A" Camera Operator |
| Camera | Martin Brown | "B" Camera Operator |
| Camera | Blain Thrush | First Assistant "A" Camera |
| Camera | Michael Yablonski | Second Assistant "A" Camera |
| Production | Khaled Sabbour | Data Management Technician |
| Camera | Jordan Woodward | Camera Trainee |
| Costume & Make-Up | Trina Brink | Makeup & Hair Assistant |
| Costume & Make-Up | Stella Margaritis | Makeup & Hair Assistant |
| Costume & Make-Up | Sarah Craig McEathron | Makeup & Hair Assistant |
| Costume & Make-Up | Kristin Lapensee | Costume Set Supervisor |
| Sound | Brian Newby | Sound Mixer |
| Art | Mike Bernardo | Set Dresser |
| Art | Bert Kirkham | Set Decoration Buyer |
| Lighting | Ben Kelly | Electrician |
| Lighting | Marcus Paletta | Electrician |
| Lighting | Stuart Wells | Electrician |
| Crew | Jim Neill | Generator Operator |
| Camera | Ben Dundas | Best Boy Grip |
| Camera | Oscar Garcia | Grip |
| Camera | Cian Foley | Grip |
| Production | Sheena Clowater | Casting Associate |
| Production | Maureen Evans | Extras Casting |
| Directing | Jason Bourke | Third Assistant Director |
| Directing | Elaine Chan | Assistant Director Trainee |
| Directing | Jennifer Thiffault | Assistant Director Trainee |
| Production | Steve Tabachnik | Assistant Location Manager |
| Production | Christian Crosthwaite | Location Production Assistant |
| Crew | Marco Iaboni | Transportation Coordinator |
| Crew | Connor Gross | Transportation Captain |
| Crew | Keith Cole | Cast Driver |
| Crew | Landon Ramirez | Cast Driver |
| Crew | Joseph Wolfond | Cast Driver |
| Crew | Ted Graham | Cast Driver |
| Crew | Laurel Bresnahan | Studio Teacher |
| Crew | Yohance Quashie | Craft Service |
| Production | Paul Zonneveld | Production Accountant |
| Crew | Sean Frewer | Post Production Supervisor |
| Editing | James Young | First Assistant Editor |
| Editing | Colin Carter | Online Editor |
| Editing | Mila Patriki | Colorist |
| Sound | Beni Harper | Assistant Dialogue Editor |
| Sound | Pino Halili | ADR Recordist |
| Sound | Heather Pipe | Foley Artist |
| Sound | Ryan MacNeill | Foley Mixer |
| Sound | Allen Ormerod | Sound Re-Recording Mixer |
| Sound | Shaun Gratto | Sound Re-Recording Mixer |
| Sound | Josh Brown | Sound Re-Recording Assistant |
